L3250 Privacy Policy — How We Protect Your Personal Data

1. Information We Collect

When you register or use the l3250 platform, we collect several categories of information to ensure our services run smoothly and securely. The types of information we collect are as follows:

• Account information — username, email address, phone number, date of birth, and encrypted password collected at registration.
• Local payment information — bank account number (for processing deposits and withdrawals in MYR / RM), account holder name, and digital wallet details. We do not store credit card information directly — all payments are processed through secure, approved payment gateways.
• Device and browser information — device type, operating system, browser version, IP address, and time zone settings. This information is collected automatically for security and fraud detection purposes.
• Usage data — pages visited, session duration, clicks, and game history. This data helps us understand how users interact with the platform for continuous improvement.
• Cookies and session identifiers — small files stored on your device to maintain your login session and personalise your user experience.

L3250 only collects information that is strictly necessary for platform operations. We do not collect sensitive data such as health information or identity documents unless specifically required for identity verification purposes.

2. How We Use Your Information

Information collected by l3250 is used for the following legitimate and transparent purposes:

• Processing account registrations, deposits, and withdrawals in RM accurately and securely.
• Verifying user identity to meet the platform's security compliance requirements.
• Detecting and preventing fraud, account misuse, or suspicious activity.
• Sending important notifications related to your account, transactions, or policy changes — not for marketing purposes without your consent.
• Improving platform functionality and design based on usage patterns.
• To comply with applicable legal and regulatory requirements in Malaysia.

L3250 does not use user data to make automated decisions that significantly impact users without human review.

3. Cookies & Tracking

L3250 uses cookies and similar tracking technologies to ensure the platform functions correctly. The cookies we use fall into two main categories:

• Essential cookies — required for login sessions, security, and core platform functionality. These cookies cannot be disabled without affecting the usability of the platform.
• Analytical cookies — used to understand how users navigate the platform, identify popular pages, and monitor technical performance. This data is collected in aggregate and does not identify individual users.

You can manage your cookie settings through your browser. However, disabling essential cookies may affect your ability to log in or use certain platform features. l3250 does not use third-party cookies for targeted advertising.

4. Data Storage, Security & Sharing

All l3250 user data is stored on servers protected with SSL encryption and strict access controls. We limit internal access to users' personal information to only those staff members who require it to perform their duties.

Regarding third-party sharing, l3250 does not sell, rent, or exchange users' personal data to any external party for commercial purposes. User information may only be shared in the following limited circumstances:

• Approved payment processors used to carry out deposit and withdrawal transactions in RM — subject to strict confidentiality agreements.
• Malaysian authorities or government agencies where required by law or court order.
• Technical service providers that assist with platform operations, under equivalent data protection terms.

User data is retained for as long as required for operational and legal compliance purposes. Once that period has passed, data that is no longer needed will be securely deleted.

5. User Rights & How to Contact Us

As an l3250 user, you have certain rights regarding the personal data we hold about you:

• Right to Access — you may request a list of the personal information we hold about you by contacting our support team.
• Right to Rectification — if the information we hold is inaccurate or out of date, you may request a correction through your account settings or by contacting customer support.
• Right to Erasure — you may request the deletion of your account and associated data, subject to any applicable legal retention obligations. Such requests will be processed within a reasonable timeframe.
• Right to Object — you may object to the use of your data for specific purposes, such as marketing communications, by submitting a written request to us.

To exercise any of the above rights, or if you have any questions about this privacy policy, please contact the l3250 support team by email at: [email protected]

L3250 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Users will be notified of any significant changes via an in-platform notice. Continued use of the platform after amendments are published constitutes acceptance of the updated policy. For more information on the platform's terms of use, please refer to terms and conditions page us.